Inventory in Quivers — Getting Started
This is the onboarding-focused version of inventory setup: the fastest path to syncing your stock so you can start receiving orders. For the full reference on every supported app and platform, see Inventory in Quivers.
In This Article
- Why Inventory Sync Matters
- Three Ways to Add Inventory
- Turning On Auto-Claim
- Our Recommendation for New Retailers
- Frequently Asked Questions
Why Inventory Sync Matters
No inventory data means no orders — even after you've connected with a brand. Quivers uses your inventory to know which items you can fulfill and to route eligible orders to you, so this is one of the two setup steps (along with Seller connections) that determines whether you'll actually receive orders.
Three Ways to Add Inventory
1. Manual entry in the Panel — add or edit inventory directly in the Quivers Retailer Panel. Best for a small catalog or getting started quickly on day one.
2. CSV upload — bulk-upload your inventory using a provided template. Best if you have a larger catalog but don't want to connect a live system yet.
3. App / POS integration — connect your existing point-of-sale or e-commerce system so inventory stays in sync automatically, with no manual updates. Best for the long term.
The full list of supported POS systems, e-commerce platforms, and file-based options (email, Dropbox, FTP) is covered in the complete Inventory in Quivers reference article, along with app-specific setup instructions.
Turning On Auto-Claim
Once your inventory is synced, enable Auto-Claim so Quivers automatically claims eligible orders on your behalf for items you have in stock. This means you never miss a sale because you were away from your desk or busy with an in-store customer.
1. Click the Settings gear icon (top right) and select Business Settings & Users.
2. Find Global Settings on that screen.
3. Toggle Enable Auto-Claim on, then click Save (top of the page).
Once it's on, you'll be notified by email, text, or the Quivers app whenever an order is claimed automatically on your behalf.
Best Practice: Some Sellers also use Auto-Assignment on their end (assigning orders immediately based on locality, inventory levels, or a rotation) and may require your inventory to be recently updated to qualify. Keeping your inventory current — and using Mark as Current when nothing's changed — keeps you eligible.
For full detail on both features, see Auto-Claim & Auto-Assignment.
Our Recommendation for New Retailers
If you're brand new to Quivers, start with manual entry or a CSV upload for your first few items so you can start receiving orders right away — then move to an app/POS integration once you've confirmed everything is working as expected. You don't have to get the "perfect" long-term setup on day one.
Frequently Asked Questions
My orders screen is empty — is something wrong?
Not necessarily — if you're brand new, you may simply not have received your first order yet, which is normal in your first few days. If it's been a while and you still don't see anything, the most common causes are inventory not syncing correctly (check the Inventory tab) or a Seller connection that hasn't been approved yet (check the Sellers tab for its status).
Do I have to use an app or POS integration?
No. Manual entry and CSV upload are fully supported ways to keep inventory current — an app just automates the process.
What happens if my inventory app disconnects or stops syncing?
Your last-synced inventory levels remain in Quivers until the connection is restored, but they'll go stale. If you notice orders slowing down unexpectedly, check your Apps tab for a disconnected integration first.
Can I sell items on Quivers I don't currently stock in-store?
Inventory in Quivers should reflect what you can actually fulfill — items you don't have on hand shouldn't be listed as available, since that can lead to orders you can't complete.
Need Help?
Our support team is here to help you get the most out of Quivers.