Checkout Error Codes
Here are the most common checkout error codes received and how you can resolve the payment issue:
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Code
How to Fix
000
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
2000
DO NOT HONOR - This generic response indicates that your bank is unwilling to accept the transaction. The reasons vary; please contact your financial institution.
001
Transaction Declined - Please verify your Billing Address and Credit Card details and try again. If the issue persists, contact your financial institution and verify the billing address they have for you and try your purchase again.
002
Invalid Payment Details - Please verify your Billing Address and Credit Card details and try again. If the issue persists, please contact your financial institution.
003
AVS/CVV check failed - Please verify your credit card details and try again. If the issue persists, please contact please contact your financial institution.
004
CVV check failed CVV was incorrect or not supplied. - Please try to reenter the three/four digit code on the back of your card. If the issue persists, please contact your financial institution.
005
AVS and CVVS checks failed - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
006
Duplicate transaction detected - Please verify your Billing Address and Credit Card details and try again. If the issue persists, please contact your financial institution.
007
Flagged as fraudulent - Please contact your financial institution.
008
Transaction Failed - Please contact Quivers. (Code 008)Catch-all Gateway (Braintree) specific rejection please contact your financial institution.
009
Bank is unwilling to accept the transaction - Please contact your financial institution.
010
Insufficient funds - At the time of the transaction, the account did not have sufficient funds to cover the transaction amount. Subsequent attempts may be successful. If the issue persists, please contact your financial institution.
011
Insufficient Funds - Transaction limit exceeded - Please contact your financial institution.
012
Cardholder's Activity Limit Exceeded - Please contact your financial institution.
013
Cardholder's Activity Limit Exceeded - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
014
Invalid Credit Card Number - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
014
Invalid Credit Card Number - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
015
Invalid Expiration Date - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
015
Invalid Expiration Date - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
016
No corresponding Account was found - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
017
Card Account Length Error - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
018
The card issuer was not found - Please verify your credit card details and try again. If the issue persists, please contact your financial institution.
093
Transaction Failed - To complete your purchase, you will need to use another payment method.
Here are less common errors received and how you can resolve the issue:
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Code
How to Fix
019
Transaction Declined - To complete your purchase, you will need to use another payment method.
020
Transaction Declined - To complete your purchase, you will need to use another payment method.
021
Transaction Declined - To complete your purchase, you will need to use another payment method.
022
Transaction Declined - To complete your purchase, you will need to use another payment method.
023
Transaction Declined - To complete your purchase, you will need to use another payment method.
024
Transaction Declined - To complete your purchase, you will need to use another payment method.
025
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
026
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
027
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
028
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
029
Transaction Declined - To complete your purchase, you will need to use another payment method.
030
Transaction Declined - To complete your purchase, you will need to use another payment method.
031
Transaction Declined - To complete your purchase, you will need to use another payment method.
032
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
033
Invalid Payment Type - Please try a different payment type.
034
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
035
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
036
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
037
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
038
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
039
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
040
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
041
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
042
Transaction Failed - Please restart your checkout process. There was an issue with processing your payment details and we need you to try again. Thank you for your patience!
043
Transaction Declined - To complete your purchase, you will need to use another payment method.
044
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
045
Transaction Declined - To complete your purchase, you will need to use another payment method.
046
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
047
Transaction Declined - To complete your purchase, you will need to use another payment method.
048
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
049
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
050
Transaction Declined - To complete your purchase, you will need to use another payment method.
051
Transaction Declined - To complete your purchase, you will need to use another payment method.
052
Transaction Declined - To complete your purchase, you will need to use another payment method.
053
Transaction Declined - To complete your purchase, you will need to use another payment method.
054
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
055
Transaction Declined - To complete your purchase, you will need to use another payment method.
056
Transaction Declined - To complete your purchase, you will need to use another payment method.
057
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
058
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
059
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
060
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
061
Transaction Declined - To complete your purchase, you will need to use another payment method.
062
Transaction Declined - To complete your purchase, you will need to use another payment method.
063
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
064
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
065
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
066
Transaction Declined - To complete your purchase, you will need to use another payment method.
067
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
068
Transaction Declined - Your Billing Address does not match what your credit card has on file please update and try again or use another payment method.
069
Transaction Declined - Your credit card information does not match what your credit card company has on file. You may be entering the incorrect CVV or card number. Please verify your credit card details and try again.
070
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
071
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
072
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
073
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
074
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
075
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
076
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
077
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
078
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
079
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
080
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
081
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
082
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
083
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
084
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
085
Transaction Declined - To complete your purchase, you will need to use another payment method.
086
Transaction Declined - To complete your purchase, you will need to use another payment method.
087
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
088
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
089
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
090
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
091
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
092
Transaction Failed - Please verify your credit card details and try again. If the issue persists, you may want to consider utilizing another payment method.
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How AVS and CVV rules work:
If the issuing bank’s response triggers one of the AVS or CVV rules, the system will reject the transaction or verification and send a void request to the issuing bank. Keep in mind that some banks don't recognize void requests immediately.
When you submit a transaction or verification request for a new payment method, our processor passes the address and CVV information that you have provided to the issuing bank. If the bank approves, their approval response will also include AVS and CVV response codes; these codes indicate whether the numeric values in the address and CVV match their records.