When will I get paid?
Payments are made weekly, and Payments are made to you through our payment partner, Paylution. Payment periods run Sunday-Saturday, and you should receive payment for orders completed during this period by the following Friday.
At what point in order of processing am I paid?
Payment can only be set up for processing weekly when an order is shipped. Items in pending shipment status are not eligible for payout.
When is the next payment period?
Payments are made every week (weekly). Using the actual ship date.
I have not received a sign-up email for Paylution yet. Why not?
Your sign-up email will be sent after you ship the first order. If you do not receive an activation email a few days after your first order is marked as “shipped”, please contact support@quivers.com.
What does the Paylution sign-up email look like?
You will receive a Paylution activation email from Paylution and an email from accounting@Quivers.com with your Membership ID number, which you will need to activate your Paylution account. You will receive these emails on the date after your first shipment, at the very latest.
Your Paylution activation email will go to the email you have in your Accounts Receivable Contact section on the Quivers Admin Panel. If you would like your activation email to go elsewhere, please change the email address in your AR (Accounts Receivable) Contact section.
The same should be updated on the pay portal (Paylution) by logging in to paylution.com .
How much will I be charged for claiming an order?
Please speak with your seller partner about transaction fees on orders.
Why haven't I been paid for my order?
Common reasons why an order may not have been paid include:
- Items must be marked shipped in the Admin Panel to trigger eligibility for payment
- The order was shipped in the current settlement period, which has not yet closed.
If the above do not apply, then please reach out to support@quivers.com for assistance!