Your fulfillment rate rules will determine if your fulfillers will pay an additional % fee toward you, the Seller, for fulfilling orders, and what that % rate should be based on a number of options, such as which storefront, fulfillment method, or payment method being used, among others. You can decide on any number of rules for fulfillment and control the order in which your rule is applied. If the Enable All Rules toggle is disabled, only the first, most applicable rule will apply. You can click and drag to re-order these rates. Fulfillment rates are the costs associated with receiving and storing products and processing orders from handling to shipping. These costs may vary per order based on the products involved, order processing speed, and other factors.
Rule Types & Rule Values:
| Type | Value |
| Storefront | *Select a Storefront* |
| Fulfillment Method | Shipping, In-Store Pickup, Curbside Pickup, White Glove Delivery |
| Payment Method | *Select a Payment Method associated with your account* |
| Specific Fulfiller | *Select a Fulfiller* |
| Applies for Subsidiaries | n/a |
| Ship to Store | n/a |
Creating a Fee:
By creating a fee, you can charge a % to Fulfillers depending on the "Rule Type" you select. After selecting the "Rule Type", choose the "Rule Value" associated with it.
Fulfillment Fees allow a Seller to charge their Fulfillers a fee for fulfilling an order. For example, the Seller may want to charge a fee for any drop shipping that they need to do for their Fulfillers by applying a 5% fee to offset any shipping fees on their end.
"Fulfillment Fees" affect the claim price of the order, they reduce the amount of a Fulfiller's claim price. For the Seller, this will affect the total amount we settle for them, as the money from the fee comes from the Fulfiller's claim total.
Creating a Credit:
By creating a credit, you can credit a % to Fulfillers depending on the "Rule Type" you select. After selection the "Rule Type", choose the "Rule Value" associated with it.
Fulfillment Credits allow a Seller to provide their Fulfillers a credit for fulfilling an order. For example, for a VIP/Pro storefront where the products aren't sold at MSRP, and the margin is lower, a Seller might offer a 10% credit to the Fulfillers for fulfilling those orders. Another example is that the Seller may want to shoulder the cost of processing fees for their Fulfillers by offering an 8.5% credit to offset the Quivers transaction fee so that fulfillers effectively get 100% of the order value.
"Fulfillment Credits" affect the claim price of the order, just like fees. Instead of reducing the amount of a Fulfiller's claim price; it will increase the claim price instead. For the Seller, this will affect the total amount we settle to them, as the money from the credit comes from them, not Quivers.
Enabling All Rules:
When All Rules are enabled, your policy's behavior will depend on the order in which you set up your rule. You'll be able to drag them into the order they should be executed. If the Enable All Rules toggle is disabled, only the first, most applicable rule will apply.