About Lightspeed R-Series
Enabling this App will allow you to automatically sync your inventory positions from your Lightspeed R-Series store to the Quivers platform.
How it works
To use this App, you must have an active Lightspeed-R Series account. To fully activate this App, please follow these steps:
- Locate the Lightspeed R-Series App in the “App Marketplace” (found by clicking on “Apps” in the left-hand rail menu.
- Click "Add App" to add this App to your business on Quivers.
- Follow the on-screen instructions to authenticate your account; this will open a window where you can enter your login credentials for Lightspeed Retail; proceed to sign in through this pop-up.
- After you have signed in through the pop-up, click the Authorize Application.This will authorize the Quivers platform to pull your inventory positions into our platform.
- After this, you should see the Connection Successful message on your app details view. This will indicate that Quivers is ready to start pulling your inventory positions from Lightspeed.
- Once you have completed your initial configuration, you can adjust your inventory sync frequency.
FAQs
What product code do my products need to have? Quivers only accepts inventory positions that have a UPC value. We do not sync across inventory positions based on SKU or other identifiers. This is because the UPC uniquely maps to a brand’s product and is the only way to guarantee we know the inventory position you have identified matches the UPC being purchased. SKU is not used because a given SKU may be duplicated across many different merchants' products.
I’ve just set up the App but my inventory isn’t all showing correctly? Depending on the number of inventory positions in your Lightspeed account, the initial sync may take some time to pull across all your inventory positions. Once all of your inventory positions are pulled across, they will be updated regularly.