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General
White Glove Delivery
White Glove Delivery is a premium delivery method for products that require special attention during shipping, or may need installation and setup.
How to process a White Glove Delivery Order
- During the checkout process, a customer will be offered ‘White Glove Delivery’ as a fulfillment method.
- The chosen fulfiller will be notified that an order has been assigned to them. This order will be tagged as “White Glove Delivery”
- Once the order is ready for delivery, the fulfiller will contact the customer directly to schedule the delivery.
- The fulfiller then creates the shipment in Quivers, adding Whiteglove Delivery as the Shipping Method.
- Once the item has left the store, “Save & Ship” to confirm the item has been delivered.